Business related

If you need a statement, contact Citagenix customer service at 1-877-243-6724 (North America Only) or +1 450-688-2564 (outside North America) and our billing department will provide assistance.

Please access your most recent invoices through your Citagenix account online or by contacting our Customer Service Department at 1-877-243-6724 (North America Only) or +1 450-688-2564 (outside North America).

Please contact our Customer Service department at 1-877-243-6724 (North America Only) or +1 450-688-2564 (outside North America). They will be able to inform you about the director responsible for your account.

You can return unused and unopened products to Citagenix. However, some items, like prescription drugs and certain medical devices, cannot be returned. To return a product, contact us at 1-877-243-6724 (North America Only) or +1 450-688-2564 (outside North America). Please note that shipping costs are non-refundable.

To make a return, contact Citagenix Customer Care at 1-877-243-6724 (North America Only) or +1 450-688-2564 (outside North America) Note that returns are accepted only for unused and unopened products (excluding certain drugs and medical devices). Returns without an Authorization Return Number will not be accepted. For more details, visit Citagenix's Return Policy.

If the package looks to be damaged, or unacceptable, please contact Citagenix right away at 1-877-243-6724 (North America Only) or +1 450-688-2564 (outside North America).